Soon after an employee was appraised, Steve Cohen discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Cohen is providing
A) performance feedback.
B) employee training.
C) job evaluation.
D) job analysis.
E) management development.
Question 2 - Identify a true statement about business communication.
A) It should seek and understand feedback from the speaker's audience.
B) It should be static and one-way.
C) It is most effective when a speaker is able to extensively use special effects and sounds in his presentation.
D) It is most effective when a speaker is able to extensively use jargons in his speech.
Question 3 - Trade restrictions limit choices for consumers but have no effect on the prices charged for the products.
Indicate whether the statement is true or false
Question 4 - Facebook has one of the largest social networks and one of the stickiest Web sites.
Indicate whether the statement is true or false
Question 5 - Mr. Cole was due to give evaluations of his company's top managers in a few days. He had heard little from Tom Wilson, one of his sales managers, for the past eleven months. On looking over Tom's progress record, Cole saw that Tom usually met his monthly goals. Nevertheless, he was not an outstanding employee. However, this month Tom had submitted a marketing idea that tripled sales for five slow-moving products. When asked to name the outstanding sales manager of the year, Cole could not think of a person more worthy than Tom. Disappointed that they were overlooked, several top managers complained that, in his decision, Cole was
A) allowing poor performance on one activity to influence his overall judgment.
B) allowing recent performance to be overemphasized.
C) discriminating on the basis of gender.
D) overemphasizing some issues and underemphasizing others.
E) discriminating on the basis of race and age.
Question 6 - During a PowerPoint presentation, a presenter should look at the slides rather than the audience.
Indicate whether the statement is true or false
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