In which performance appraisal technique do supervisors describe the performance of employees in narrative form, sometimes in response to predetermined questions?
A) management by objectives
B) critical incident method
C) essay method
D) forced ranking system
Question 2 - All of the following are factors that affect the level of ethical behavior in an organization except
A) individual factors.
B) social factors.
C) opportunity.
D) demographic factors.
E) moral values.
Question 3 - The fact that senior citizens are charged a lower price at movie theaters than are younger adults is an example of ____ pricing.
A) price-lining
B) promotional
C) professional
D) differential
E) psychological
Question 4 - Probably the most obvious advantage of a matrix structure is that of
A) added flexibility.
B) improved motivation.
C) improved communication within the organization.
D) more personal growth and development of employees.
E) lower salary expenses; because people are doing more work, the organization does not need to hire as many people.
Question 5 - Which of these does not typically apply to performance appraisals?
A) common part of organizational life
B) evokes positive emotions from participants
C) process of evaluating an individual's job performance
D) exchange of feedback and instructions between supervisors and employees
Question 6 - At Ledbetter Industries, employees are allowed one-hour lunches, but it has become common that most stroll back fifteen minutes late every day. The factor affecting the ethical behavior of Ledbetter's employees is
A) individual.
B) social.
C) opportunity.
D) code of ethics.
E) whistle-blowing.
Question 7 - The maker of Oral-B toothbrushes is introducing a new electric plaque remover and expects considerable competition. What pricing strategy would be appropriate for this maker to choose?
A) Price skimming
B) Penetration pricing
C) Odd-even pricing
D) Prestige pricing
E) Psychological pricing
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