What is a service?
Question 2Properly developed goals should be:
A) generic and unspecific.
B) exaggerated.
C) time specific.
D) ambiguous and not challenging.
E) unmeasurable.
Question 3Consumers who are likely to be late adopters of an innovation often rely on the salesperson as a primary source of information.
Indicate whether the statement is true or false
Question 4Which of the following areas is NOT a sustainable business practice that companies hope to pursue as a source of competitive advantage?
A) eco-efficiency
B) environmental cost leadership
C) e-service
D) beyond compliance leadership
E) eco-branding strategies
Question 5Which of the following stages of self-leadership is referred to as beginning with the end in mind?
A) Development and implementation of strategies
B) Tapping technology and automation
C) Territory analysis and account classification
D) Setting goals and objectives
E) Assessment and evaluation
Question 6In a fluctuating economy, salespeople make invaluable contributions by assisting in recovery cycles and by helping to sustain periods of relative prosperity.
Indicate whether the statement is true or false
Quick Reply
