People who are unwilling to participate in a research project are referred to as ____.
a. refusals
b. deviations
c. no contacts
d. random errors
Question 2WMS is more than a simple database that provides stock location information.
Indicate whether the statement is true or false
Question 3Barbara received a phone call asking her to participate in a survey. She told the interviewer that she was too busy and would not participate. This is an example of ____.
a. random sampling error
b. administrative error
c. nonresponse error
d. interviewer error
Question 4Asset utilization is very important in a 3PL warehouse.
Indicate whether the statement is true or false
Question 5People who cannot be contacted or who refuse to participate are called ____.
a. random errors
b. biased respondents
c. sample selection errors
d. nonrespondents
Question 6Order accuracy and order completeness are the same.
Indicate whether the statement is true or false
Question 7Systematic error is divided into ____.
a. respondent error and administrative error
b. random sampling error and administrative error
c. response bias and interview error
d. primary error and secondary error
Question 8KPIs cannot be used in connection with distribution center activities as they do not provide tangible, relevant data.
Indicate whether the statement is true or false
Question 9Systematic errors are also called ____.
a. random sampling error
b. interviewer error
c. nonresponse error
d. nonsampling errors
Question 10Product handling functions include both receiving and shipping.
Indicate whether the statement is true or false
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