Stock overages are often due to bookkeeping errors.
Indicate whether the statement is true or false
Question 2A retailer ensures that customers are able to locate a needed item by having proper in-store signage, displays, helpful employees, and a well-designed layout. This is an example of:
a. pretransaction services.
b. transaction services.
c. promotional services.
d. posttransaction services.
e. building and fixture management.
Question 3Single-unit retailers have no inherent advantages over their chain store competitors, despite the fact that single-unit owners are often harder-working and more motivated.
Indicate whether the statement is true or false
Question 4The major facilitating institution involved in storage is the:
a. private warehouse.
b. in-transit warehouse.
c. demand collection channel.
d. contract warehouse.
e. public warehouse.
Question 5Which of the following is the key factor behind the generally short-lived competition among high-technology companies?
a. costs
b. preferences
c. standards
d. alliances
Question 6If the ending book value inventory is greater than the ending physical inventory, a overage has occurred.
Indicate whether the statement is true or false
Question 7All of the following EXCEPT _____ are transaction services that retailers should offer customers.
a. check cashing
b. personal selling
c. gift cards
d. layaway
e. complaint handling
Question 8The NAICS codes are an effective means of categorizing retailers as they reflect all types of retail activity.
Indicate whether the statement is true or false
Question 9Facilitating institutions may best be described as specialists that:
a. while not taking title, still perform marketing functions for supply chain members.
b. create new markets for the manufacturer.
c. serve as the supply chain leaders.
d. perform functions supply chain members cannot legally perform.
e. eliminate conflict from the supply chain.
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