In which of the following traditional training methods do employees work with an experienced worker who provides information, support, and encouragement?
A) job rotation
B) experiential exercises
C) mentoring and coaching
D) on-the-job training
Question 2________ is the process of introducing a new employee to his/her job and the organization.
A) Orientation
B) Selection
C) Staffing
D) Communicating
Question 3Which of the following is a type of general training provided by organizations?
A) customer service
B) basic life-work skills
C) managing change
D) customer education
Question 4Which of the following is a type of specific training provided by organizations?
A) technological skills
B) team building skills
C) supervisory skills
D) communication skills
Question 5The two types of orientations are ________.
A) job orientation and procedural orientation
B) work unit orientation and organization orientation
C) work unit orientation and group orientation
D) organization orientation and group orientation
Question 6In which of the following traditional training methods are employees made to work at different jobs in a particular area in order to get exposure to a variety of tasks?
A) training by job rotation
B) on-the-job training
C) mentoring
D) coaching
Question 7In a short essay, define selection and list some of the selection tools used by managers.
What will be an ideal response?
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