Rudolf is dealing with impending layoffs at work. Yesterday, at a pharmacy, he measured his blood pressure and it was high. He also notices that when he thinks about the future, his heart rate accelerates.
Rudolf is demonstrating ________ symptoms of stress.
A) psychological
B) physiological
C) behavioral
D) personal
E) reactive
Question 2Risa has to work long hours and sometimes weekends, losing out on family time.
Risa doesn't find her long hours overly stressful, but rather she sees it as her contribution to maintaining her family's equilibrium and well-being and bettering her children's future. In which country is Risa most likely employed?
A) Venezuela
B) United States
C) Canada
D) United Kingdom
E) Netherlands
Question 3Political uncertainties, economic uncertainties, and technological change are examples of the ________ factors of potential stress.
A) structural
B) environmental
C) organizational
D) personal
E) social
Question 4Benny is stressed with the new corporate reorganization. He now reports to a foreign office that has usurped many of his responsibilities, including the contract labor for his projects.
Therefore, he's working with new and less qualified contractors with whom he doesn't have a relationship. However, the managers of the other departments find themselves in the same boat, and every day they are able to laugh over lunch about their new managerial impotence. ________ is helping Benny handle his stress.
A) Emotional contagion
B) Cognitive dissonance
C) Social support
D) Time management
E) Self-efficacy
Question 5Jerry is feeling very stressed because his boss expects a project to be delivered to the client within a very unreasonable deadline. Jerry has to work nights and weekends to make the deadline. Jerry is feeling stress due to a(n) ________ factor.
A) environmental
B) organizational
C) economic
D) structural
E) personal
Question 6One of Carl's department employees was severely injured on the job. Carl has called in psychological counselors to talk to the other employees and scheduled a series of safety trainings for the department to be completed by the end of the week.
He has also asked the HR personnel to talk to the department about the disability insurance that the company offers and make sure that his employees know what is available. Carl is using ________ to help cope with the stress caused by his employee's injury.
A) demands
B) action research
C) resources
D) innovation
E) appreciative inquiry
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