The critical incidents method of performance evaluation focuses the evaluator's attention on the difference between executing a job effectively and executing it ineffectively.
Indicate whether the statement is true or false
Question 2Performance evaluations identify training and development needs.
Indicate whether the statement is true or false
Question 3The home buyer wants to bring in a third party who will have the authority to dictate an agreement. This person will be a(n) ________.
A) mediator
B) arbitrator
C) conciliator
D) consultant
E) plaintiff
Question 4Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only 4,000 and one client. This information was most likely transmitted to Bruce by way of ________.
A) stories
B) material symbols
C) rituals
D) organizational charts
E) corporate chants
Question 5In third-party negotiations, a conciliator is a trusted third party who provides an informal communication link between the negotiator and the opponent.
Question 6Formal performance appraisals are used more frequently in countries that ________.
A) value status quo and rigidity
B) are low in assertiveness
C) are low in uncertainty avoidance
D) are low in in-group collectivism
E) have long-term orientation
Question 7Companies in which of the following countries would emphasize formal performance evaluation systems more than informal systems?
A) Argentina
B) United States
C) Chile
D) India
E) China
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