Documenting disciplinary actions is essential to protecting a firm's interests. (True or false?)

Answer to #1

Answer: TRUE

Answer to #2

Answer: TRUE

Answer to #3

Answer: Progressive disciplinary action is intended to ensure that the minimum penalty appropriate to the offense is imposed. The goal of progressive disciplinary action is to formally communicate problem issues to employees in a direct and timely manner so that they can improve their performance. Its use involves answering a series of questions about the severity of the offense. The manager must ask these questions, in sequence, to determine the proper disciplinary action. Termination is the most severe penalty that an organization can impose on an employee; therefore, it should be the most carefully considered form of disciplinary action. When the decision is made to fire a worker, the employee should not really be surprised at the decision since he or she should have been given explicit warnings and counseling prior to being fired. The worker should have been advised of specific steps he or she needed to take to keep the job. Support should have been provided to show what needed to be done. The worker also should have been given a reasonable period of time to comply with the supervisor's expectations.

Answer to #4

Answer: C

Answer to #5

Jack Welch coined the term boundaryless organization to describe his idea of what he wanted GE to become. He wanted to eliminate vertical and horizontal boundaries within GE and break down external barriers between the company and its customers and suppliers. The boundaryless organization seeks to eliminate the chain of command, to have limitless spans of control, and to replace departments with empowered teams. By removing vertical boundaries, management flattens the hierarchy. Status and rank are minimized.

Today most large U.S. companies see themselves as global corporations and may well do as much business overseas as in the United States. As a result, many companies struggle with the problem of how to incorporate geographic regions into their structure. The boundaryless organization provides one solution because it considers geography more of a tactical, logistical issue than a structural one. In short, the goal of the boundaryless organization is to break down cultural barriers. One way to do so is through strategic alliances. These alliances blur the distinction between one organization and another as employees work on joint projects.

Answer to #6

Answer: C

Answer to #7

Answer: TRUE

Answer to #8

Answer: TRUE

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