Individualized rewards that allow each employee to choose the compensation package that best satisfies his or her current needs and situation are called ________.
A) variable pay programs
B) standardized benefits packages
C) employee recognition programs
D) employee involvement programs
E) flexible benefits plans
Question 2A lockout is an effective union strategy, especially when a business has low inventory.
Indicate whether this statement is true or false.
Question 3HR managers typically play important roles in daily administration of a labor contract by resolving grievances and providing advice on disciplinary issues.
Indicate whether this statement is true or false.
Question 4According to the traditional view of conflict, all conflict is ________.
A) harmful and must be avoided
B) natural and helps generate discussion
C) necessary and improves creativity of a group
D) healthy and improves productivity
E) rational and cannot be avoided
Question 5Which of the following statements is true regarding oral communication?
A) It is tangible and verifiable.
B) It can be stored for an indefinite period.
C) The sender can quickly obtain feedback from the receiver.
D) As compared to written communication, it is more likely to be well thought out, logical, and clear.
E) In the case of oral communication, the possibility of distortion of the message decreases.
Question 6What is meant by member preferences? How can it be altered?
What will be an ideal response?
Question 7Public sector workers had a union membership rate of ________, while private sector workers had a union membership rate of ________.
A) 35.3 percent; 6.7 percent
B) 15 percent; 10 percent
C) 10 percent; 25 percent
D) 5 percent; 20 percent
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