Which of the following is a drawback of a narrow span of control?
A) It increases effectiveness.
B) It is more expensive.
C) It encourages employee autonomy.
D) It decreases the number levels in the organizational hierarchy.
E) It increases participatory decision making.
Question 2According to a 2011 survey, many workers in Qtopia Inc are dissatisfied with their jobs. The survey revealed that most of the dissatisfied workers believe that they have very little control over their job assignments.
Therefore, to increase workers' job satisfaction, Boris, a production manager, feels they need to only concentrate on changing the dissatisfied workers' beliefs regarding the degree of control they have over their job assignments. Which of the following, if true, would weaken the conclusion made by Boris?
A) Many dissatisfied workers feel that their wages are too low and working conditions are unsatisfactory.
B) The number of workers in Qtopia Inc. who are satisfied with their jobs is greater than the number of workers who are dissatisfied.
C) The workers in Qtopia Inc. are more dissatisfied than workers in other companies.
D) The 2008 edition of a popular magazine included Qtopia Inc. on its list of 100 best companies to work for.
E) The workers in the company who are satisfied with their jobs believe that they have sufficient control over their job assignments.
Question 3The question of span of control determines ________.
A) the employee grievance policy of the organization
B) the number of levels and managers in an organization
C) where decisions are made
D) how jobs will be grouped
E) how employees will be compensated
Question 4Which of the following pairs of personality dimensions contribute to high team effectiveness?
A) introversion and reflexivity
B) type A and type B
C) reflexivity and submissiveness
D) conscientiousness and openness to experience
E) perfectionism and rule consciousness
Question 5While observing the departments in his division, Gordon notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control.
Which of the following statements is most likely to be true regarding the high-performing managers?
A) These managers are paid higher salaries than the low-performing managers.
B) These managers have external locus of control.
C) The employees within their departments tend to compete to reach productivity goals, which boosts performance.
D) The employees within their departments score high on agreeableness.
E) The employees within their departments are highly skilled and very knowledgeable about their jobs.
Question 6Which of the following is an assertive impression management technique?
A) conformity
B) apologies
C) self-promotion
D) flattery
E) buffing
Question 7In an organization, top managers make all the decisions and lower-level managers merely carry out their directives. This organization is most likely to be characterized by ________.
A) a narrower span of control
B) a low degree of formalization
C) a high degree of centralization
D) a high degree of departmentalization
E) a low degree of work specialization
Quick Reply
