Expectancy theory predicts employees will exert a high level of effort if they perceive a strong relationship between effort and performance, performance and rewards, and rewards and satisfaction of personal goals.
Indicate whether the statement is true or false
Question 2If a manager incorrectly assumes that all employees want the same thing, then according to the expectancy theory, it is most likely to result in a weak ________ relationship.
A) performance-achievement
B) effort-performance
C) performance-reward
D) rewards-personal goals
E) effort-satisfaction
Question 3Like many other marketing strategy specialists, Mark Fritz relies heavily on creativity and originality.
Members of his team are selected on the basis of their ability to think divergently, and Mark often conducts activities to ensure that this ability is developed. For instance, before any new project, Mark invites his team to sit together and churn out possible ideas about the new product, its theme, and ways in which it can be projected best in the market. These sessions usually provide him with a bank of potential ideas from which the team selects some strong concepts and develops them into a campaign. To encourage freedom in these sessions, Mark has a no-evaluation policy. This is an example of ________.
A) ingroup favoritism
B) groupshift
C) brainstorming
D) groupthink
E) social loafing
Question 4________ is a pure marker of high positive affect.
A) Contentment
B) Excitement
C) Fatigue
D) Boredom
E) Relaxation
Question 5With reference to the expectancy theory, which of the following examples indicates a weak rewards-personal goals relationship?
A) An employee lacks the skills required to reach the desired performance level.
B) An organization's appraisal system assesses nonperformance factors such as creativity and initiative.
C) An organization rewards its employees based on factors such as seniority and skill level.
D) An employee believes that his manager does not like him and hence expects a poor appraisal.
E) An employee works hard in order to be relocated to the Paris office but instead is transferred to Beijing.
Question 6________ is a pure marker of low negative affect.
A) Boredom
B) Nervousness
C) Contentment
D) Relaxation
E) Serenity
Question 7Groupthink is most commonly seen in the group decision-making approach using ________.
A) reference groups
B) nominal groups
C) brainstorming
D) interacting groups
E) electronic meeting groups
Question 8Which of the following is one of the six essentially universal emotions agreed on by a majority of researchers?
A) anger
B) shame
C) apathy
D) indifference
E) distress
Quick Reply
