Alana Gore works as a campaign manager at a nonprofit organization in Manhattan. She was recently asked by her supervisor to give a presentation on the progress of the ongoing climate campaign.
However, throughout the presentation, her colleague Kelly Simmons interrupts her by asking irrelevant questions. In addition, she tries to insult her by constantly criticizing key findings and objectives achieved. Though Gore initially tried to be patient, she eventually loses her cool and retorts back, asking her to keep her questions and clarifications for the end of the presentation. Which of the following is a reason why Gore's reaction can be categorized as an emotion instead of a mood?
A) Its cause is general and ambiguous.
B) It is not action-oriented.
C) It incorporates both positive and negative dimensions of affect.
D) It is less cognitive in nature than moods.
E) It is caused by a specific event.
Question 2An overly high level of engagement can lead to a loss of perspective and, ultimately, burnout.
Indicate whether the statement is true or false
Question 3Erin Corbett works at a software company and is in charge of the help desk. A short while ago, she received a call from a discontented customer about a problem he is facing due to the company's software.
Though she tried to help the customer with the software, he refused to listen to her. He continued yelling at her and finally banged the phone down. Corbett feels exasperated after hanging up the phone and goes for a cup of coffee to calm herself down. What makes Corbett's anger an emotion, rather than a mood?
A) The cause of her behavior is unclear.
B) The feeling of being angry is prolonged.
C) The anger has a contextual stimulus.
D) The response is void of action.
E) The response is cognitive in nature.
Question 4The investment of an employee's physical, cognitive, and emotional energies into job performance is called ________.
A) vicarious modeling
B) self-determination
C) job engagement
D) management by objectives
E) job analysis
Question 5Explain how the different relationships in expectancy theory are related to distributive justice and procedural justice in equity theory.
What will be an ideal response?
Question 6Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.
Indicate whether the statement is true or false
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