________ is a management philosophy centered around minimizing waste and driving out all activities and resources that do not contribute to the creation of value for the customer.
A) Process manufacturing
B) Craft production
C) Market mechanism
D) Limited-run manufacturing
E) Lean production
Question 2Which of the following is an assumption on which the Six Sigma system is based?
A) Variation occurs in all work processes, irrespective of type.
B) There is no correlation between variation in work processes and profitability.
C) Variation occurs when work processes are disconnected from each other.
D) All variation in processes arises from employee error.
E) Sources of variation cannot be eliminated, only controlled.
Question 3Which of the following is true of common-cause sources of variation?
A) They can be controlled and their effects minimized.
B) They have specific, measurable effects on the process.
C) They are inherent in the process and uncontrollable.
D) They result from unusual and unexpected changes.
E) Variances caused are assignable to individual errors.
Question 4The places in the work processes that limit optimal performance are known as ________.
A) floating points
B) glass cliffs
C) stove pipes
D) bottlenecks
E) cluster points
Question 5Discuss the importance of accountability from a biblical perspective.
What will be an ideal response?
Question 6Which of the following is a difference between strategic controls in for-profit and nonprofit organizations?
A) Strategic controls in nonprofit organizations are more subjective than those used in for-profit organizations.
B) Work processes and outcomes in nonprofit organizations are more certain than in for-profit organizations, making measures more accurate.
C) Strategic controls in nonprofit organizations are easier to create and monitor than in for-profit organizations.
D) Financial reports are more important in nonprofit organizations than in for-profits as they are the only source of available data.
E) Strategic controls in nonprofit organizations do not involve the use of operational controls, as in for-profit organizations.
Question 7Managerial control devices that are used after work is completed are known as ________ control devices.
A) predictive
B) feedback
C) reactive
D) prospective
E) concurrent
Quick Reply
