Conflicts involving differences of opinion regarding the best ideas that should be pursued to achieve goals are called ________.
A) role conflicts
B) relational conflicts
C) affective conflicts
D) functional conflicts
E) adaptive conflicts
Question 2A ________ conflict tends to be personal, meaning one individual attacks another person.
A) force field
B) relational
C) technical
D) superordinate
E) task conflict
Question 3________ are common objectives held by conflicting parties that are more important than their conflicting individual objectives.
A) Ground rules
B) Superordinate goals
C) Adaptive challenges
D) Expert powers
E) Key result areas
Question 4Which of the following is the difference between functional and dysfunctional conflicts?
A) Functional conflicts are centred around interpersonal problems, while dysfunctional conflicts occur over the best ideas regarding work.
B) Functional conflicts are analogous to need-based communication, while dysfunctional conflicts arise from goal-based communication.
C) Functional conflicts are related to improved performance, while dysfunctional conflicts are strongly associated with employee dissatisfaction.
D) Functional conflicts often have no solutions,, but dysfunctional conflicts are typically resolved easily.
E) Functional conflicts lead to personal attacks, while dysfunctional conflicts slow down work processes.
Question 5What are the views of the Bible on leading change?
What will be an ideal response?
Question 6Superordinate goals ________.
A) are the same as individual goals
B) reflect multiple frames of reference
C) are useful in reducing conflict
D) are at variance with organizational goals
E) are a measure of the firm's degree of heterogeneity
Question 7Discuss John Kotter's model of change management.
What will be an ideal response?
Question 8Describe the barriers to change in an organization.
What will be an ideal response?
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