________ are responsible for thinking about the organization as a whole as it responds to changes in the outside environment.
A) Operational managers
B) Middle managers
C) Frontline supervisors
D) Senior managers
E) Non-management workers
Question 2According to Mintzberg, which of the following management roles is categorized as a decisional role?
A) disturbance-handler
B) spokesperson
C) monitor
D) leader
E) figurehead
Question 3Which of the following is true about the work performed by middle managers?
A) They focus on managing individual performance and teamwork.
B) They focus on the interrelated organizational issues that the company faces.
C) They direct their thinking toward watching for patterns of behaviors among the individuals.
D) They think about the organization as a whole as it responds to changes in the outside environment.
E) They have to tolerate ambiguous situations while setting the strategic agenda for the organization.
Question 4A person's behavior is often more revealing about what a person wants from work than what he or she says.
Indicate whether the statement is true or false
Question 5Your personal communication style is such a key aspect of your behavior that it is a major component of your personality.
Indicate whether the statement is true or false
Question 6As a generic management function, organizing involves ________.
A) anticipating what needs to be done in the future
B) dividing up and coordinating work
C) communicating a vision for the future
D) monitoring results and making adjustments as needed
E) evaluating work performance and output
Question 7Controlling, as a generic management function, involves ________.
A) monitoring results and making adjustments for future improvement
B) making decisions and evaluating work performance
C) communicating a vision for where the workers are headed in the future
D) anticipating what needs to be done in the future
E) dividing up and coordinating work
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