According to the text, culture clashes are likely to occur in:
A) market culture.
B) mergers and acquisitions.
C) adhocracy culture.
D) competing values culture.
Question 2Fuel prices keep spiraling upward so recreational vehicle manufacturers are being pressured to produce lighter units that can be pulled by smaller trucks. This situation is representative of ________.
A) a driving force
B) a social force
C) a restraining force
D) an economic force
Question 3If it's not one thing, it's another. We just get used to doing things one way and suddenly that's not good enough anymore. It's a new machine here, a new manager there, changing customer demandsit never ends
This is an example of ________.
A) the water over the dam metaphor
B) the calm waters metaphor
C) the white-water rapids metaphor
D) the falling water metaphor
Question 4Refer to Table 11.1. The behavior of some of the faculty is an example of:
A) prosocial behavior.
B) reciprocity-based behavior.
C) a distributive orientation.
D) organizational citizenship behavior.
Question 5Organizations structured along functional lines:
A) are less efficient than other organizational structures.
B) permit greater job specialization.
C) provide better customer service.
D) have less clean lines of authority than other organizational structures.
Question 6According to Lewin, which of the following is the objective of refreezing?
A) directing behavior away from the change
B) hindering the existing equilibrium
C) eliminating the need for future change
D) stabilizing the new situation