In ________, an organization takes in resources from its external environment and converts or transforms them into goods and services that are sent back to that environment, where they are bought by customers.
A) an input-output system
B) a conversion system
C) an open system
D) a closed system
Question 2Research results indicate that job satisfaction is strongly related to job performance.
Indicate whether the statement is true or false
Question 3Ken Layman, a mechanical engineer, has just been promoted to a management position. Although he enjoys addressing engineering issues, his ________ skills are being challenged as he struggles to understand and control the behavior of employees.
A) technical
B) conceptual
C) human
D) planning
Question 4________ is the trait that captures the distinction between individuals who get along with other people and those who do not.
A) Conscientiousness
B) Openness to experience
C) Agreeableness
D) External locus of control
Question 5Individuals who do not tend to experience negative emotions and are not as critical and pessimistic as others are ________.
A) low on negative affectivity
B) high on positive affectivity
C) high on extraversion
D) high on neuroticism
Question 6Which of the dimensions of personality do competence, order, and self-discipline fall under?
A) agreeableness
B) neuroticism
C) conscientiousness
D) extraversion
Question 7Absenteeism is a temporary form of withdrawal from the organization, while turnover is permanent.
Indicate whether the statement is true or false
Question 8Individuals likely to experience negative moods at work, feel stressed, and generally have a negative orientation toward the work situation are said to be ________.
A) unmotivated
B) pixilated
C) low on neuroticism
D) high on neuroticism
Question 9Donna Paugh, a telecommunications manager, must be knowledgeable about computer operating systems, telephone networks, satellite communications, and electrical engineering. Her managerial skills can be BEST classified as ________.
A) human
B) technical
C) conceptual
D) organizational