Rob, the owner of A-Tech, a small software firm, plans to use the streamlined interview process to interview candidates for a programming position at the company. Rob should first ________.
A) ask questions about significant areas in a candidate's life
B) probe specific factors during the interview
C) devise a plan for the interview
D) prepare for the interview
Question 2A number of factors must be in place for a team to perform well. All of the following are considered essential for team effectiveness EXCEPT the:
a. knowledge and skill regarding the team task.
b. motivation to accomplish the goals of the team.
c. ability to identify the different personality styles of team members.
d. ability to coordinate effort and communicate well with others.
Question 3Which of the following is true about how stress and pressure can affect individual performance?
a. Performance improves only for tasks that require high motivation.
b. Performance on a well-learned task improves.
c. Performance on a novel task improves.
d. Stress never enhances performance.
Question 4Which of the following situations demonstrates the best example of social facilitation?
a. Mary, who is a new member of the ballet class, is asked to demonstrate a step sequence for the senior members of the company. Mary is concerned that her technique will not be up to par with the rest of the team.
b. John is an excellent lead dancer, and when learning a new routine, loses track of time because he is so engaged in his task.
c. Sonya is an up and coming dancer, and her teacher puts quite a bit of pressure on her to perform perfectly. In her dance recital, despite weeks of rehearsals, Sonya's mind goes blank, and she can't remember her routine.
d. Julia is a strong dancer, and when asked to demonstrate her solo to a room full of classmates, her performance is more energetic, and her leaps are higher.
Question 5Which of the following is the most likely result of treating family and non-family employees at a small business differently?
A) communication difficulties
B) benefits discrepancies
C) union involvement
D) poor morale
Question 6Goal contagion is a form of norm setting in which people adopt a goal held by others. Goal contagion is more likely in what circumstance?
a. When the team desires or admires a goal held by a competing team
b. Between people in the same work group or team
c. Adopted when a team member wishes to differentiate themselves from the group
d. A person feels threatened by other members of the team to adopt a certain goal.
Question 7A team norm is best described as:
a. the personality of the team.
b. a generally agreed upon set of rules that guides the behavior of team members.
c. a goal held by the group that is adopted by a newcomer.
d. the normal number of people to be on a given team.
Question 8In regards to expertise, critical skills for team members include all of the following EXCEPT:
a. conflict resolution.
b. collaborative problem solving.
c. a large network of influential company contacts.
d. a strong ability to communicate effectively.
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