Which of the following is a recommended method for establishing fairness at a family business?
A) requiring family members to telecommute
B) avoiding the hiring of family members
C) eliminating privileges for family members
D) promoting only non-family members
Question 2Which of the following is NOT an employee benefit that fits better with small businesses?
A) make them feel like owners
B) consistent schedules
C) make sure they have what they need to do their jobs
D) constantly recognize a job well done
Question 3Which of the following is a positive way that teams deal with situational surprises or unexpected changes within their task assignments?
a. A team strikes out on their own and bucks the authoritative measures causing the change.
b. Shifts responsibility for various task roles to different members of the team.
c. Insists upon the use of more resources to solve the problem from the same approach.
d. Keeps overreaction to a minimum by keeping work assignments the same and sticking with the pre-established work routine.
Question 4Approximately what percentage of small businesses have career development programs?
A) 12
B) 50
C) 72
D) 90
Question 5All of the following are informal training methods recommended to small businesses EXCEPT ________.
A) paying tuition for specialized courses
B) arranging weekly classes led by paid experts
C) providing a library of learning-based DVDs
D) sending employees to association meetings
Question 6The misattribution error is the tendency for managers to attribute the causes of team failure to forces beyond their personal control. According to that definition, which of the following is a misattribution error? Blaming an unsuccessful outcome on:
a. lack of preparation.
b. lack of knowledge.
c. the competitive environment / marketplace.
d. low motivation.
Question 7In general, leaders who control all the details, manage all the key relationships in the team, have all the good ideas, and use the team to execute their plan are usually __________ and __________.
a. overworked; underproductive
b. successful; well rewarded
c. well regarded; quickly promoted
d. productive; well connected
Question 8Which type of team offers the most potential for innovation, can enhance goal commitment, and provides opportunities for organizational learning and change?
a. Self-governing teams
b. Manager-led teams
c. Self-directing or self-designing teams
d. Self- managing or self-regulating teams
Question 9Charles Brown owns a small business with 60 employees. Currently his business does not have a retirement plan. He wants an easy method of offering retirement benefits to his employees. Which of the following would most likely be Charles' best option?
A) SIMPLE IRA plan
B) Roth IRA plan
C) stock options
D) 401(k) plan
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