Communication is the process by which information is exchanged between communicators with the goal of _____.
a. influence
b. interpretation
c. decoding
d. sending one's message
e. mutual understanding
Question 2Which cultural value dimension is best described by this behavior? An employee blames the low productivity of his organization on fate, rather than on his own efforts.
a. mastery
b. harmony
c. internal locus of control
d. external locus of control
e. collectivism
Question 3The performance evaluation is not future-oriented.
Indicate whether the statement is true or false
Question 4Defensive routines prevent people from questioning their _____.
a. assumptions
b. values
c. self-concept
d. learning style
e. all of the above
Question 5Learning communities and organizations profit from having members with different learning styles because _____.
a. life consists of concrete, abstract, active, and reflective dimensions
b. diversity provides a greater variety of organization knowledge
c. each style has its particular strengths and weaknesses
d. all of the above
e. none of the above
Question 6One of the most important goals of an effective performance management process is to develop the supervisor-employee relationship.
Indicate whether the statement is true or false
Question 7Which of the following is not one a component of Klein's circular model of Recognition Primed Decision Making?
a. cues
b. situation
c. knowledge
d. patterns
e. action scripts
Question 8In a majority of organizations, salary increases, bonuses, and other forms of compensation are tied to the performance rating.
Indicate whether the statement is true or false
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