A recent analysis of the significance of procrastination suggests that procrastination is a(n)
a. type of immature behavior that is readily controllable.
b. profound, debilitating problem.
c. simple problem calling for an attitude adjustment.
d. indication of brain dysfunction.
Question 2An analysis of many studies about personality and job performance
indicated that conscientiousness was important for success in
a. lower-level, but not higher-level, positions.
b. all the jobs studied.
c. all but managerial positions.
d. primarily customer-contact positions.
Question 3Employees need positive reinforcement now and then if they are to keep their personal productivity at a high level.
Indicate whether the statement is true or false
Question 4Effectiveness refers to achieving
a. a high level of efficiency. c. things on time. b. important results. d. more than you planned.
Question 5Which of the following is not a wise suggestion for equalizing communication and rotating as-signments?
(a) Rotate less desirable tasks, (b) Offer appreciation only when earned, (c) Communicate your expectations of what is a fair workload for all employees, (d) Talk to em-ployees with the same frequency, (e) When assigning new tasks, follow criteria clearly defined and know to your employees.
Question 6An example of a company structuring uncertainty to combat a rumor about forced retirements, would be for company executives to
a. deny that forced retirements will be forthcoming.
b. quickly promote three seniors in the company.
c. offer a reward to finding the person who started the rumor.
d. explain precisely the new retirement program.
Question 7Which of the following, according to one survey, is the most frequently reported unhealthy behavior?
a. not using sunscreen
b. smoking cigarettes
c. not always wearing a seat belt
d. having over sixty alcoholic beverages per month
Question 8The thing that hurts employees most is neglect.
Indicate whether the statement is true or false
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