A fair discipline process is based on three pillars: rules and regulations, a system of progressive penalties, and an appeals process.
Indicate whether this statement is true or false.
Question 2A manager is making Theory X assumptions about people when the
manager believes that employees
a. require a minimum of supervision.
b. are not motivated primarily by financial rewards.
c. have hidden creative talents.
d. prefer to goof off.
Question 3Bob decides to get revenge on his employer because he was demoted, so he mails incorrect bills to several customers. The quality of Bob's decision is most directly influenced by
a. cognitive intelligence.
b. emotional intelligence.
c. time pressures.
d. quality and accessibility of information.
Question 4From the perspective of discipline, employees behaving sensibly means what?
A) being engaged at work
B) adhering to rules and regulations
C) working extra hard
D) reporting on rule breakers
Question 5The Hawthorne effect refers to the observation that
a. an increase in illumination increases productivity.
b. employees crave attention.
c. people perform better when they receive attention.
d. if you are nice to people, they will be productive.
Question 6An intuitive decision is one that is arrived at
a. after lengthy analytical reasoning.
b. as a result of brainstorming.
c. by using a step-by-step, logical process.
d. without using a step-by-step, logical process.
Question 7Employees at R&R Carpet and Tile are allowed to take one-hour lunch breaks. Todd's assistant, Suzanne, took a two-hour lunch break today without prior approval.
Suzanne has never broken any other rules since being employed by the company. R&R has a nonpunitive discipline policy. Which of the following will most likely be Todd's response to Suzanne's violation?
A) issuing a formal written reminder to Suzanne
B) giving Suzanne a one-day leave with pay
C) telling Suzanne that she is dismissed
D) issuing an oral reminder to Suzanne
Quick Reply
