A manager at an automobile plant had two suppliers that delivered defective parts. She now thinks that all suppliers are unreliable. Which of the following cognitive biases is being experienced by this manager?
A) escalation of commitment
B) projection
C) representativeness
D) illusion of control
Question 2The Hawthorne effect is an effective feedback technique.
Indicate whether the statement is true or false
Question 3Samantha is a manager in a company. She believes strongly in following existing laws, but when making ethical choices, she puts the claims of the shareholders above the other stakeholders.
Her stance on corporate social responsibility could best be described as ________.
A) defensive
B) obstructionist
C) accommodative
D) proactive
Question 4OD practitioners and management have different roles in the OD process. Management is responsible to see that necessary information is made available to participating members and groups.
This permits the OD practitioner to focus upon other aspects of the OD process.
Indicate whether the statement is true or false
Question 5A top-level manager in an organization thinks that he is the only person in the organization who can oversee global expansion. Which of the following cognitive biases is being experienced by this manager?
A) cognitive dissonance
B) representativeness
C) ego-defensiveness
D) illusion of control
Question 6An organizational role is a set of task-related behaviors required of a person by his or her position in an organization.
Indicate whether the statement is true or false
Question 7Organizations using which of the following approaches have the lowest level of commitment to social responsibility?
A) accommodative approach
B) proactive approach
C) defensive approach
D) obstructionist approach
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