According to cognitive dissonance theory, decision makers ________.
A) try to maintain consistency between their images of themselves, their attitudes, and their decisions
B) give preferential treatment to others they perceive to be members of their own groups
C) tend to create models based on past data which are validated only against that past data
D) overestimate others' ability to know them, and they also overestimate their ability to know others
Question 2Two criteria that an OD practitioner has for judging effectiveness: (1) the client's ability to maintain system wide innovation and (2) the stability of the OD program after termination of the practitioner-client relationship.
Indicate whether the statement is true or false
Question 3Which of the following statements is most likely to be true regarding organic organizational structures?
A) Organic structures are taller than mechanistic structures.
B) Organic structures encourage a culture in which predictability and stability are the desired end states.
C) In organic structures people are encouraged to be creative and to take risks.
D) Organic structures are highly centralized.
Question 4You are a consultant to a large telecommunications company that markets many products to many customers. The company has many competitors. Briefly describe the level of uncertainty and recommend strategies for managing the organizational environment.
What will be an ideal response?
Question 5Using the strategy-culture matrix, what is the key question that management and OD practitioners consider before attempting to change the corporate culture?
What will be an ideal response?
Question 6Which of the following terms refers to the state of discomfort or anxiety that a person feels when there is an inconsistency between his or her beliefs and actions?
A) illusion of transparency
B) self-concordance
C) cognitive dissonance
D) illusion of control