Individual and group performance that is influenced by the presence of an investigator is termed the _____.
a. equilibrium effect
b. investigative effect
c. clique effect
d. Hawthorne effect
e. motivation effect
Question 2An underlying assumption in most OD programs is that as the individual becomes more effective, the greater the probability that he or she will be promoted to higher ranks of influence and power, and therefore the organization as a whole will become
more effective.
Indicate whether the statement is true or false
Question 3Which of the following is a primary responsibility of a chief operating officer?
A) selecting the members of the board of directors
B) managing the organization's internal functions
C) selecting key executives to occupy the topmost levels of the managerial hierarchy
D) determining top management's rewards and incentives
Question 4Goal commitment can best be achieved by building in competition between employees, especially in situations where employees are dependent upon one another.
An example of effective competition includes sponsoring a contest for the person who is the first to reach the goal.
Indicate whether the statement is true or false
Question 5Which of the following organizational structures is the foundation of horizontal differentiation?
A) functional structure
B) product structure
C) matrix structure
D) divisional structure
Question 6The first step in finding and purchasing a home is to identify your interests.
Indicate whether the statement is true or false
Question 7Negotiators who are more shy and passive might choose not to question or confront the other party in a face-to-face negotiation.
Indicate whether the statement is true or false
Question 8Criteria for consideration in the data-collecting phase include _____.
a. constraints of the organizational culture
b. timeliness in collecting
c. costs
d. all of the above
e. answers b and c
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