The rich data provided from multiple sources is ideally suited for providing leaders with:
a. meaningful experiences
b. opportunity for practice
c. support from organization
d. increased awareness
Question 2Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age, sex, and race?
A) bias
B) halo affect
C) central tendency
D) unclear standards
Question 3Which of the follow is the best method for reducing the problems of leniency or strictness in performance appraisals?
A) keep critical incident logs
B) require multiple appraisals
C) impose a performance distribution
D) reconsider the timing of the appraisal
Question 4The best way to reduce the problem of central tendency in performance appraisals is to ________.
A) rank employees
B) use graphic rating scales
C) limit the number of appraisals
D) appraise personal characteristics
Question 5The single greatest influence on shaping a firm's culture is _____.
a. the business environment
b. the values of top management such as the founder
c. the human resource department
d. the marketing/sales department
e. none of the above
Question 6According to group dynamics research that is the basis for the Normative Decision Model:
a. groups make better decisions.
b. well trained groups make faster decisions than individuals.
c. leaders get better results when they rely on groups.
d. participation in decision-making leads to commitment.
Question 7In the Thomas-Kilmann Conflict Styles Model a person who is high on both concern for the relationship and concern for substantive issues is likely to adopt a(n) ________ approach.
Fill in the blanks with correct word
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