_______ involves presenting information and engaging in a process of dialogue with the ultimate goal ...

_______ involves presenting information and engaging in a process of dialogue with the ultimate goal of others adopting the behavior, belief, or attitude you desire.
 
  Fill in the blanks with correct word

Question 2

A government agency or city that is trying to increase cooperation among citizens in terms of
  encouraging people to carpool, use less water, recycle, etc., might use which of the following
  structural strategies to encourage people to cooperate?
 
  A) Equilibrium outcome B) Tit-for-tat
  C) Regulations D) Escalation of commitment

Question 3

You can often get more for yourself by understanding and offering the other party ________.
 
  Fill in the blanks with correct word

Question 4

focuses on the application of knowledge which included topics such as planning, goal setting, and monitoring.
 
  a. Basic knowledge
  b. Personal growth
  c. Skill development
  d. Creativity

Question 5

Based on the early behavior research conducted by Lewin and his associates, managers who provide information but little guidance to their followers are likely to have:
 
  a. the best level of performance
  b. frustrated and disorganized groups
  c. highly empowered followers who can make their own decisions
  d. relaxed and cohesive groups

Question 6

Frames are either positive or negative.
 
  Indicate whether the statement is true or false

Question 7

In most cases, successful negotiators, regardless of their experience level, spend more time ________ for a negotiation than they actually do negotiating.
 
  Fill in the blanks with correct word

Question 8

programs focus on self-awareness and understanding of strengths and weakness as well as getting in touch with personal values.
 
  a. Basic knowledge
  b. Personal growth
  c. Skill development
  d. Creativity