Women hold almost 50 of managerial and professional positions in the U.S.
a. true
b. false
Question 2Which of the following characteristics of the job or organization is most likely to be a
facilitating condition for the effectiveness of empowerment?
A) cultural values emphasizing reliable, efficient operations
B) a competitive strategy of low cost, standard product or service
C) a high degree of standardization and formalization
D) repeated transactions in a continuing relationship with customers
Question 3Google relies on teams to achieve exceptional customer service.
a. true
b. false
Question 4What is the best way to summarize the findings in research on participative leadership?
A) Participative leadership does not affect subordinate performance.
B) The results are inconsistent and dependent on the situation.
C) Participative leadership substantially improves subordinate performance.
D) the more participation a leader uses, the more satisfied subordinates will be.
Question 5By 2025, Hispanics are estimated to outnumber African Americans in the United States.
a. true
b. false
Question 6Which is the following is a guideline for encouraging participation by subordinates in a
meeting to discuss a proposed change by a manager?
A) Explain reasons why the proposal is better than any obvious alternatives.
B) Present the proposal and challenge subordinates to find any weaknesses.
C) Explain the reasons why top management is likely to approve the proposal.
D) Present the proposal as tentative and encourage subordinates to improve it.