_____ knowledge and skills are also called human skills.

_____ knowledge and skills are also called human skills.
 
  A) Communication
  B) Motivation
  C) Team building
  D) Interpersonal

Question 2

Conceptual knowledge is related to
 
  A) Understanding technology.
  B) Problem solving.
  C) Carrying out operations in a functional area.
  D) Conflict resolution.

Question 3

_____ refer to the mental abilities required to analyze and diagnose complex situations and make appropriate decisions.
 
  A) Technical knowledge and skills
  B) KSAs
  C) Conceptual knowledge and skills
  D) Personal traits

Question 4

What management style emphasizes involving subordinates in decision making, particularly in how they go about achieving their task?
 
  A) Supportive
  B) Participative
  C) Directive
  D) Achievement

Question 5

In the _______ management style, subordinates are given instructions about what to do, how to do it, and when to do it.
 
  A) Supportive
  B) Participative
  C) Directive
  D) Achievement

Question 6

What management style is characterized by friendliness, as well as empathy and concern for meeting employees' needs?
 
  A) Supportive
  B) Participative
  C) Directive
  D) Achievement

Question 7

What management style emphasizes goal setting and high-performance expectations for subordinates?
 
  A) Supportive
  B) Participative
  C) Directive
  D) Achievement