Skylark Corporation produces apparel for women. The firm experienced a boom in the introduction phase of its life cycle due to the high-quality talent of its middle and top-level executives.
Which of the following would help Skylark retain its competitive advantage in the present economic downturn?
A) Repeating the old strategies that enabled the company to rise.
B) Changing its process-related advantages for new strategies.
C) Opening its doors to a flood of new employees as labor is cheap.
D) Keeping existing employees satisfied and recruiting top talent.
Question 2Virtually all labor contracts provide for mediation as the last step in the grievance procedure.
Indicate whether the statement is true or false
Question 3RBC Electronics is a retailer of electronic appliances. If Sandy does not see or understand the work processes and rules that influence RBC employees' task behaviors and has limited knowledge of the regulations, policies, and resources that affect
employees' behavior, then Sandy is most likely a(n) ________.
A) internal customer
B) subordinate
C) external customer
D) supervisor
Question 4Partial plant closings or other going-out-of-business decisions are subjects of mandatory bargaining.
Indicate whether the statement is true or false
Question 5Which group is projected by the Bureau of Labor Standards to make up a larger share of the U.S. workforce in 2022?
A) whites
B) Asians
C) minorities and women
D) blacks
E) Hispanics
Question 6Which of the following is true about external hiring?
A) It sends employees the message that good performance can be rewarded with a promotion.
B) It can enhance organizational diversity.
C) Jobs can be filled faster than through internal hiring.
D) External hires reinforce the organization's culture more than do internal hires.
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