According to the authors, which of the following is TRUE about empathy?

According to the authors, which of the following is TRUE about empathy?
 
  A) Empathy can exist without counseling skills.
  B) Empathy is a way to introduce caring into the session.
  C) The use of microskills produces empathy.
  D) Microskills can be more meaningful if combined with empathic constructs.

Q. 2

When it comes to appropriate interviewer body language, ________ is essential to building trust.
 
  A) sitting straight in your chair
  B) skillfully executed technique
  C) relaxed open arms
  D) authenticity

Q. 3

Which of the following is TRUE about body language?
 
  A) A comfortable conversational distance for traditional Arab Americans is more than an arm's length.
  B) English-speaking people generally prefer a conversation at slightly less than half an arm's length.
  C) Leaning forward closely toward a Latina/Latino friend will often be received as intrusive.
  D) A comfortable conversational distance for North Americans is slightly more than arm's length.

Q. 4

Which of the following determines comfortable interpersonal distance between people?
 
  A) Ethnic or regional heritage
  B) Age
  C) Specific topics of conversation
  D) All of the above

Q. 5

Which of the following is TRUE about silence?
 
  A) It can cause client discomfort and must be used sparingly.
  B) It can be useful in a session when clients need to think through their responses.
  C) It is not a useful tool for the helping professional.
  D) It is useful when followed by detailed analysis of the client's issue(s).

Q. 6

Silence:
 
  A) needs to be avoided in some cultural contexts.
  B) is central when you are working with a client whom you do not really understand as it gives them more time to think and talk.
  C) can be frightening to the beginning helper.
  D) is difficult for clients, so the counselor needs to fill in the time.