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logire logire
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7 years ago
How does empathy improve the communication process?
A) Empathy helps the speaker focus on what the listener would like to hear.
B) Empathy helps the listener focus on the speaker's actual words.
C) Empathy helps the listener get rid of preconceived notions of what the speaker is trying to say.
D) Empathy helps the speaker get rid of preconceived notions of what the listener is trying to hear.
Textbook 
Fundamentals of Management: Essential Concepts and Applications

Fundamentals of Management: Essential Concepts and Applications


Edition: 9th
Authors:
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Creighton University
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fortadafortada
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7 years ago
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logire Author
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7 years ago
this is exactly what I needed
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Yesterday
Smart ... Thanks!
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2 hours ago
Brilliant
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