Which type of communication is most likely to be interpreted correctly by the receiver of the
information?
A) Telephone B) E-mail
C) Direct face-to-face D) Voice mail
Question 2When conflict arises between individual nurses what is the best way for a nurse manager to handle
the conflict?
A) Allow the nurses to work through their own problem without interfering.
B) Try to determine which nurse began the conflict and counsel that nurse.
C) Deal with the issue and not the emotions.
D) Arrange a meeting of the nursing team to discuss the conflict so that some resolution can be
reached.
Question 3In which situation is collaboration required?
A) A physician writes an order for KCl 40 mEq STAT.
B) A boss is advising his secretary of a business deadline.
C) A mother is advising her 17-year-old son that the weekday curfew is 11:00 PM.
D) A social worker is arranging for rehabilitative services for a patient.
Question 4What is most essential to the functioning of a transdisciplinary team?
A) Understanding the role of each team member
B) Holding back opinions that are contrary to group consensus
C) Allowing for a free flow of topics and information
D) Manipulating the team so as to advocate for the needs of nursing
Question 5A school of nursing committee is formed with membership made up of faculty and students. The
students sit on one side of a rectangular table and the faculty sit on the other side of the table.
What
factor is missing that, if present, could contribute to the effectiveness of the team?
A) Shared vision and goals
B) A spirit of cooperation rather than competition
C) Clearly defined roles
D) A physical environment that balances power more evenly.
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