Complex change situations require that the change leader promote ongoing visioning among staff members. One strategy is to:
a. Consciously evaluate invisible mental models.
b. Allow for individual outcomes.
c. Encourage cooperative activities.
d. Operate between order and disorder.
Question 2As a nurse manager, you realize that your unit has become a toxic environment in which horizontal violence and incivility has become common. In addressing the problem, you decide to implement which of the following?
a. Increased education in clinical skills
b. Follow-up of all reports of violence
c. Training in conflict resolution and team-building
d. Posting of the institutional policy on vi-olence at the nursing station
Question 3Strategies for building a strong organizational context of evidence-based practice include (select all that apply):
a. linking quality improvement and patient safety.
b. clear articulation of the benefits of evi-dence-based practice.
c. formal recognition from high-level orga-nizational leaders for successes.
d. incorporating education about the evi-dence-based practice in orientation for new hires.
e. incorporating evidence-based practice into organizational policies and procedures.
Question 4An elderly client becomes confused after surgery. He is in a room farthest away from the nurse's station. The client has been trying to get out of bed several times during the shift. The nurse documents this very well.
The client falls out of bed and breaks his hip. Who can possibly be held negligent (select all that apply)? a. Client's wife
b. Nurse manager
c. Pharmacist
d. Staff RN
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