After being interviewed for the unit manager position, the staff nurse reflects on the interview process. The staff nurse is aware that leadership begins:
a. Within.
b. Through a relationship with a mentor.
c. With the job description.
d. With the chief nursing officer of the or-ganization.
Question 2The process by which nurses systematically evaluate the quality of nursing care provided by peers as measured against professional standards is called _____.
Fill in the blank(s) with correct word
Question 3Dividing work by occupation leads to a functional organization where services are arranged by the type of work performed. What are some benefits of the functional form within the health care organization (select all that apply)?
a. Professional silo
b. Fragmented care delivery
c. Cost reduction
d. Enhanced performance and quality
e. Promotion of professional development
Question 4Which of the following activities would represent a customer-friendly approach in a healthcare setting? (Select all that apply.)
a. Using a local anesthetic before inserting a needle into a child's arm
b. Repeating patient history information to the admitting clerk, the admitting nurse, and the ultrasound technician
c. Ensuring that birthing preferences are on file and available when a laboring mother comes in
d. Providing support to families when a fam-ily member is brought into trauma
Question 5The state of being deprived of something or someone is known as:
a. loss.
b. grief.
c. bereavement.
d. mourning.
Question 6Asian ginseng and Ginkgo biloba are two herbal supplements used as alternative treatments for erectile dysfunction.
Indicate whether the statement is true or false