Indicators selected for a balanced scorecard are based upon:
a. what they have in common c. what factors are benchmarked
b. the cost of care d. factors determined by QI
Question 2The National Patient Safety Goals established by the Joint Commission focus on:
a. regulatory standards c. employee safety
b. preparation for accreditation d. patient safety
Question 3Nursing theories allow nurses to:
A) Practice nursing using the medical model
B) Examine human experiences and behavior responses closely
C) Become nurse practitioners
D) Bill Medicare and Medicaid for their services
Question 4The _______ methodology describes in a stepwise process how to move through the improvement process.
a. PDSA c. Pareto Chart
b. FOCUS d. Control Chart
Question 5Mildred Montag's greatest contribution to nursing was:
A) To shift nursing education from the hospital, institutions to the institutions of higher learning
B) To develop the Student Nurses Association
C) To form the Navy Nurse Corps
D) To bring nurses to the war theatre
Question 6An operational benchmark will review:
a. outcomes of length of stay c. case management
b. outcomes of patient care d. risk management
Question 7Two groups which can advise and plan QI strategies are:
a. teams and clinical practice councils c. teams and quality councils
b. teams and educational councils d. teams and advisory councils
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