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adt916 adt916
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6 years ago
Informal (grapevine) communication in health care is used to properly inform staff of (Select all that apply.)
 
  a. changes in practice.
  b. Christmas party celebration.
  c. patient survey results.
  d. girl Scout cookie order pick-up.
  e. termination of an employee.

Question 2

In the change of shift report, what should be included? (Select all that apply.)
 
  a. Family contact telephone numbers
  b. Current assessment
  c. Plan of care
  d. Change in condition
  e. Discharge plan
  f. Personal comments

Question 3

It is vital to communicate changes in patient condition to the physician. When using the SBAR process, the nurse knows that what should be included when communicating patient condition? (Select all that apply.)
 
  a. Problem
  b. Current medications
  c. Assessment
  d. Diagnosis
  e. Documentation
  f. Lab data

Question 4

Formal communication in health care is used to properly inform staff of (Select all that apply.)
 
  a. changes in CPR certification dates.
  b. Christmas party celebration.
  c. patient survey results.
  d. girl Scout cookie order pick-up.
  e. termination of an employee.

Question 5

A UAP becomes sick at work and asks to leave. Which response by the charge nurse is most ap-propriate?
 
  a. You can't leave until all the baths are completed.
  b. Write down what needs to be complet-ed.
  c. Tell me what responsibilities still need to be completed.
  d. Be sure to call by 5 AM if you are still sick tomorrow.

Question 6

Which of the following patients should be seen by the nurse first based on the information pro-vided during the shift report?
 
  a. A patient admitted with hypertension complaining of back pain.
  b. A patient admitted with mental status changes.
  c. A patient complaining of incisional pain postoperatively.
  d. A patient asking for assistance in getting back to bed.
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wrote...
6 years ago
Answer to #1

ANS: B, D, E
Options B, D, and E are examples of informal communication and are more closely aligned with gossip. These are not formal communication methods in an institutional environment. Options A and C are examples of formal communication.

Answer to #2

ANS: B, C, D, E
Options B, C, D, and E are correct because only pertinent information required for delivery of care should be transmitted during the change of shift report. Family contact telephone numbers may, at times, be pertinent but not as a routine. Personal comments are almost never appropriate.

Answer to #3

ANS: A, C, D, F
Options A, C, D, and F should be provided to any health care provider when reporting changes in patient conditions and obtaining new orders. Options B and E may not be required in all cir-cumstances.

Answer to #4

ANS: A, C
Options B, D, and E are correct because formal communication would be used to distribute in-formation regarding institutional policy changes. The other options are examples of informal communication.

Answer to #5

ANS: C
Direct communication is the best method to avoid errors and allow for questions regarding re-maining tasks. Options A and D are not appropriate for determining continuity of care. Options B is not the most effective means of communication and does not allow for questions and feed-back.

Answer to #6

ANS: A
This patient may be experiencing angina. The other options are incorrect because this patient does not require an urgent assessment.
adt916 Author
wrote...
6 years ago
Nice!
wrote...
6 years ago
Happy Dummy
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