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huhlady28 huhlady28
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6 years ago
Effective team members
 
 a. are reliable and responsible
  b. share confidential information about the team's work with everyone in the company
  c. focus first on personal goals and then on team goals
  d. all the above

Ques. 2

To resolve conflicts with coworkers
 
 a. begin by deciding who is at fault in the situation
  b. listen and talk with coworkers about the situation
  c. center your discussions on the people involved, not the issues
  d. avoid admitting that you make a mistake

Ques. 3

Trying to understand the speaker's point of view, attitudes, or emotions is
 
 a. informative listening
  b. evaluative listening
  c. emphatic listening
  d. reflective listening

Ques. 4

Hearing and trying to understand and remember a message is
 
 a. casual listening
  b. passive listening
  c. active listening
  d. both a and b

Ques. 5

Paying attention to the speaker and what she or he says is
 
 a. hearing
  b. focusing attention
  c. understanding
  d. remembering
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PawlawehPawlaweh
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6 years ago
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huhlady28 Author
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#2
6 years ago
Smiling Face with Open Mouth that's the expression my face made when I got the notification email
wrote...
#3
6 years ago
glad I put that smile on your face Happy Dummy
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