Which of the following is true of negative organizational news?
A) Employees do not want to know about situations adversely affecting their organization.
B) Effective managers recognize that employee morale and public goodwill are easy to repair even after they are damaged.
C) Employees who are aware of their organization's potential problems feel disconnected from the organization.
D) Managers who can relay negative information in a sensitive, honest, and timely way can calm fears.
Ques. 2Business communicators in low-context cultures, such as the United States and Germany, assume that messages must be explicit; communicators rely exclusively on the written or spoken word.
Indicate whether the statement is true or false
Ques. 3Mark, a senior editor at Logi Corp, is in charge of editing the articles written by Bruno, a newly hired employee. He notices many grammatical errors in Bruno's articles and decides to write a feedback message to Bruno. Which of the following guidelines should Mark follow when composing the message?
A) He should include specific, verifiable facts.
B) He should convey intent to get even.
C) He should not maintain neutrality.
D) He should use evaluative words that present opinions.
Ques. 4Jennifer's family always celebrates Christmas with decorated tree and stockings hung on the fireplace. These holiday decorations are visible symbols of Jennifer's cultural background.
Indicate whether the statement is true or false
Ques. 5In the context of denying credit requests, the _____ requires that a credit applicant be notified of the credit decision within 30 calendar days following application.
A) Consumer Credit Protection Act
B) Fair Credit Reporting Act
C) Accurate Credit Transactions Act
D) Equal Credit Opportunity Act
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