Letters differ from email and memos in that they are

Letters differ from email and memos in that they are
 a. written to customers and others outside the company.
  b. less formal in tone and formatting.
  c. subject to less grammatical scrutiny.
  d. shorter and more condensed.

Ques. 2

The writer of a business plan can safely apply the same strategies used to write sales promotions.
  Indicate whether the statement is true or false

Ques. 3

Identify the linking verb in the sentence. Tickets to the concert were expensive.

Ques. 4

Effective strategies for structuring bad-news messages
 a. follow the deductive sequence.
  b. vary dramatically from one company to another.
  c. can generally be applied to cultures around the world.
  d. are generally consistent among North American audiences.