Explain the purpose of a subject line in an email message, and provide guidelines for writing an effective subject line.
Ques. 2Inflection, a trait of good voice quality, is the
a. loudness of the voice.
b. rising and falling of the voice.
c. pronunciation of words.
d. enunciation of words.
Ques. 3Explain how changing technology influences communication.
Ques. 4Which of the following would be LEAST helpful to a business person in using the Internet to bridge the cultural gap?
a. Accessing the World Factbook maintained by the CIA to learn about a client's home country.
b. Consulting the Crisis Abroad site maintained by the U.S. State Department before traveling to Israel to obtain a list of known terrorists.
c. Using chat sites to ask about travelers' experiences.
d. Connecting to the Foreign Language for Travelers website to learn words in another language.
Ques. 5A nonprofessional trait is
a. controlling of temper.
b. recognizing organizational structure.
c. using vulgar language to get attention and make a point.
d. talking with others about your good qualities.
Ques. 6In the context of barriers of communication, explain personal space requirements, body language, and translation limitations.
Ques. 7Which of the following features is NOT available for members who use the Wyndham Vacation website?
a. planning and booking resort reservations and exchanges online.
b. accessing personal account information.
c. booking travel reservations.
d. contacting other guests who are Fairfield members.
Ques. 8Diligence includes
a. working at a slow pace.
b. sending text-messages on office time.
c. working with energy and enthusiasm.
d. enunciating words correctly.