Which of the following is consistent with McGregor's Theory Y management style?
a. Workers are concerned only about satisfying lower-level needs.
b. Workers are motivated best by extrinsic incentives.
c. Management exercises strong control with little emphasis on the individual.
d. Management strives to balance control and individual freedom.
Ques. 2The most important message in the Johari Window theory is that
a. trust and openness lead to better communication between people.
b. there are things we don't know about ourselves that others know.
c. people engage in communication in hopes that the outcome may lead to mutual trust, pleasure, and psychological well-being.
d. decision-making power should be distributed to the people closest to the problem.
Ques. 3Management exercising strong control and motivating its employees through external incentives such as a paycheck are reflective of the ____ style.
a. Theory X
b. Theory Y
c. Situational leadership
d. Total Quality Management
Ques. 4According to Abraham Maslow, the desire to contribute through philanthropic channels is an example of satisfying
a. social needs.
b. safety needs.
c. self-actualizing needs.
d. ego needs.
Ques. 5Which of the following is true concerning Maslow's theory?
a. People are motivated to satisfy needs at various levels in no particular order.
b. Maslow recognized eight levels of human needs.
c. Most people in U.S. society have satisfied all their levels of needs.
d. Effective managers recognize ways to help people satisfy their needs.