Explain the challenges involved for both the sender and the receiver in the communication process.
Ques. 2Explain the components of the communication process and why challenges can occur.
Ques. 3In a distributed leadership team environment, the role of the leader is BEST described as
a. the leader remaining in the position until the team is dissolved.
b. any member of the team becoming the leader at various times.
c. a non-existent role.
d. the leader being dictatorial when needed.
Ques. 4Communication in successful work teams
a. is the same as the process of communication in traditional organizations.
b. is affected primarily by trust building and shared leadership.
c. places reduced emphasis on listening, problem solving, and conflict resolution.
d. replaces vertical information flow with horizontal flow.
Ques. 5Which of the following is typically true of work teams?
a. Although the concept of work teams has been widely used in the U.S. for some time, it has not gained significant support in other countries.
b. Work teams occasionally experience a drain on their collaborative energy; this drain is referred to as synergy.
c. Employees in a self-directed work team handle a wide array of functions and work with a minimum of direct supervision.
d. Work team members typically set their own goals without management input and plan how to work to achieve those goals.
Ques. 6Which of the following is FALSE concerning teams?
a. A group must go through a developmental process to begin functioning as a team.
b. Team members need training in problem solving, goal setting, and conflict resolution.
c. The self-directed work team can become the basic organizational building block to help assure success in dynamic global competition.
d. Skills for successful participating in team environments are the same as those for success in traditional organizations.
Ques. 7The single most important aspect of successful teamwork is
a. shared leadership.
b. diversity of group members.
c. effective communication.
d. problem solving and consensus.
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