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kg0923 kg0923
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5 years ago
Which of the following will help to take some of the sting out of bad news, helping your reader accept the decision?
A) Avoiding positive words and replacing with negative ones
B) Using an accusing tone
C) Telling the reader how to avoid the issue in the future
D) Explaining your qualifications
E) Writing clearly and with sensitivity
Textbook 
Business Communication Today

Business Communication Today


Edition: 14th
Authors:
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ashlenashlen
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5 years ago
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kg0923 Author
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#2
5 years ago
This is very helpful, my teacher this year is not good
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#3
4 years ago
really helphfull
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