When evaluating for content, organization, style, and tone, the conclusion of the message should ...

When evaluating for content, organization, style, and tone, the conclusion of the message should
 
  A) be open ended.
  B) offer an opportunity for further information.
  C) present new ideas.
  D) include links to research.
  E) summarize the main idea and create a positive impression.

Ques. 2

When you need to revise a long, complex document,
 
  A) start the process as soon as you've finished your first draft.
  B) start by focusing on misspelled words and grammar errors.
  C) save time by multitasking while you're revising the document.
  D) try to put your draft aside for a couple of days before you start.
  E) start by looking for sentence level issues, such as grammar and spelling.

Ques. 3

In business communication, the ________ of a message usually have the greatest impact on the readers.
 
  A) body paragraphs
  B) appendix sections
  C) topics and subtopics
  D) beginning and ending sections
  E) visual aids

Ques. 4

When you begin the ________, focus your attention on content, organization, style, and tone.
 
  A) production process
  B) editing process
  C) revision process
  D) research process
  E) distribution process