In the workplace of today, most business communication efforts will involve the ________ combination.
A) written medium, print channel
B) oral medium, digital channel
C) written medium, digital channel
D) visual medium, print channel
E) oral medium, print channel
Ques. 2A key distinction of the oral medium, in-person channel is ________ because it enables the nuances of nonverbal communication more than any other media-channel combination.
A) being in the same physical space
B) using digital means to transmit vocalizations
C) conveying spatial relationships and technical processes
D) overcoming barriers of time and location
E) that it increases the chance of miscommunication
Ques. 3As a classic form of written business communication, ________ are brief written messages sent to customers and other recipients outside the organization.
A) letters
B) memos
C) reports
D) proposals
E) emails
Ques. 4When you have to enter data on a mobile device, using ________ in public areas or shared offices can expose private message content and annoy anyone within earshot.
A) a stylus pen
B) a portable computer keyboard
C) voice recognition software
D) a touchpad
E) a wireless mouse
Ques. 5Messages that combine powerful visuals with supporting text
A) can be effective because visuals lower communication barriers for multilingual audiences.
B) are more difficult to remember than purely textual descriptions or explanations.
C) should not be used to describe complex ideas or processes.
D) take more time to review than text only messages.
E) are effective because visuals minimize the relationship between parts that make up the whole.
Ques. 6When sending a video to someone who will view it on a smartphone, ________ may be a key concern for the mobile carrier and the customers alike.
A) screen size and resolution
B) data usage and operational costs
C) connectivity limitations
D) media richness
E) input technology
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