Enterprise application vendors are now including ________ features, such as tools for data visualization, flexible reporting, and ad-hoc analysis, as part of the application.
A) social media
B) PRM
C) ERM
D) SOA
E) business intelligence
Q. 2Backward sensitivity analysis software is used for goal seeking.
Indicate whether the statement is true or false
Q. 3You are advising a multimedia company on the best type of knowledge management system to help them archive digital video and sound clips. Which of the following will suit their needs?
A) enterprise content management system
B) digital asset management system
C) CAD system
D) VRML system
E) LMS
Q. 4Micromarketing describes the direct marketing of products to individuals rather than groups.
Indicate whether the statement is true or false
Q. 5Using social networking tools to converse with customers is called
A) analytical CRM.
B) social CRM.
C) operational CRM.
D) PRM.
E) ERM.
Q. 6The collapse of the Eastern block has retarded the growth of a world culture.
Indicate whether the statement is true or false
Q. 7In content management, once a taxonomy is developed, documents must then be ________ with the proper classification.
A) tagged
B) linked
C) tupled
D) referenced
E) documented
Quick Reply
