Scalability refers to the ability of a computer, product, or system to expand to serve a large ...

Scalability refers to the ability of a computer, product, or system to expand to serve a large number of users without breaking down.
 
  Indicate whether the statement is true or false

 Q. 2

User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built.
 
  Indicate whether the statement is true or false

 Q. 3

What is a GIS? Describe at least three ways in which a GIS could be used by modern business.
 
  What will be an ideal response?

 Q. 4

Changing organizational behavior by sensing and responding to new experience and knowledge is called
 
  A) change management.
  B) knowledge networking.
  C) the knowledge value chain.
  D) organizational learning.
  E) knowledge management.

 Q. 5

Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?
 
  A) your firm's business strategy
  B) the IT investments made by competitor firms
  C) market demand for your firm's services
  D) your firm's organizational culture
  E) information technology assessment

 Q. 6

Operational CRM applications include tools for
 
  A) identifying buying patterns.
  B) calculating CLTV.
  C) salesforce automation.
  D) pinpointing unprofitable customers.
  E) creating segments for targeted marketing.

 Q. 7

Which of the following is not one of the main four dimensions of knowledge described in the chapter?
 
  A) Knowledge is a firm asset.
  B) Knowledge has different forms.
  C) Knowledge has a location.
  D) Knowledge is situational.
  E) Knowledge is timeless.

 Q. 8

________ integrate disparate channels for voice communications, data communications, instant messaging, e-mail, and electronic conferencing into a single experience.
 
  A) Wireless networks
  B) Intranets
  C) Virtual private networks
  D) Modems
  E) Unified communications