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smolie04 smolie04
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Posts: 291
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6 years ago
Scores of 9 and 10 on a simple feedback system used to measure the net promoter score (NPS) represent customers who are
A) detractors.
B) neutral.
C) promoters.
D) None of the above
Textbook 
Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 2nd
Authors:
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nmstarf4nmstarf4
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Posts: 191
6 years ago
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